He also danced around answering a lot of questions. Argentina Australia Belgi (Nederlands) Belgique (Franais) Write reviews, ask and respond to questions, Proudly SupportsTimeshare.com. Share. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Copyright 2020 Business Consumer Alliance All Rights Reserved. I should be able to sue myself out of this contract since they did not sell my current time share. 602560941. BCA has no information regarding government actions at this time. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Is this Your Business? wisconsin. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. After all, it's not their money but yours. These vacations are limited. Don't have an account? Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. My wife and I was deceived and lied to, they are good at what they do. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Offer void where prohibited by law. Check the spelling of your query. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. When I called the number on the email, it took me to an automated service. Promotional discounts and offers may not apply to all properties. I've had my bank account since 1975 and want to keep it. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. All prices are based in U.S. dollars (USD). What is the cost??? Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Most real companies would take the time..will see where it goes. At our age changing made sense if this transition occured. Write reviews, ask and respond to questions, Login. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. You can find contact details for Palmera Vacation Club above. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Lets say you take a week-long vacation every year somewhere new. They sat us down with our salesman in a large room. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. We retained It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. 46 inquiries Promotional discounts and offers may not apply to all properties. I called in late November and was told that my dates were not open to call again in January. View summaries of the complaint descriptions and responses. Registration as a Seller of Travel does not constitute approval by the State of California. Often, you can answer the scam-or-not question before you even see the details of a club promotion. RCI, LLC. Respect the privacy of others. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Amount Settled: $0.00. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. Does anyone else have experience with this and any advice? Fla. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Thank you! Time share oversere haven't got anywhere yet. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. All-Inclusive resorts may charge a mandatory all-inclusive fee. Palmera Vacation Club has resolved 1 complaints. Etc. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. It has been over 9 months. In We purchased a 3000 point timeshare for $12, 500 from Palmera available to us. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Palmera you have take advantage of to many families and it is time for answers. Buyer Beware!!!! Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB Business Profiles may not be reproduced for sales or promotional purposes. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. We put down $1200 on our credit card and signed the financing paperwork for the rest. And we prefer to vacation by ourselves instead of as a group. They never answer our calls I but 5000.points and paid $2000. Scam Clue 5: A promotion that poses as an investment. go back to original rules when we joined or get out of contract. Nothing has been done and calling makes it clear no one cares. Scam Clue 3: A promotion claiming youve been specially selected for membership. We asked plenty of questions, figuring 4 heads were better than 2. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Recommended Reading: Best Places To Invest In Vacation Rental Property. Write reviews, ask and respond to questions, Verified customer. and told them we wanted to cancel the contract or they could I have tried multiple times and never receive a response from the request. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Seller of Travel Reg. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Others, however, pose a big financial risk. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. The travel prices the salesman My dad had this happen and he called them and said he was not paying anothe dime. They promised it would be sold in 3. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Palmera Vacation Club Members Association, Inc. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The complaint has been investigated and resolved to the customers satisfaction. Report inappropriate content Robert F 2 posts 92. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. to the resort just about 1 year later and went to the sales office How many people normally accompany you? It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). We have excellent credit and I don't want this to ruin it! They responded recently they dont purchase timeshares. Resolution Sought If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. I even saw some stuff abour class action lawsuits. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! If I were you I'd get out of there as quick as you can. After reading the contract, I did not feel comfortable. Each unit is professionally decorated and refurbished every year. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Must call to book. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Barcelo bought out Occidental right . This is the version of our website addressed to speakers of English in the United States. No. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. more, You seem to have JavaScript disabled. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Everything you need for a luxurious relaxing vacation. | Already have an account? Hopefully the refund will post in a couple days! This will surely increase the credibility of your complaint. At least I can dispute the credit card charges. As a matter of policy, BBB does not endorse any product, service or business. This will surely increase the credibility of your complaint. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Sign up for free now, Sign up for free to participate on the website. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Scam Clue 2: A promotion claiming youve won something. All of the lies, promises, and representations are part of the scam. Book by 8/15 for travel through 12/15/22. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. No. Usage Type Annual . They think all they have to do is change their name or change management companies and people won't find out. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Vacation Club. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. This was enough to scare us away. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. They also verbally guaranteed us that They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. All of the one star reviews that you read are TRUE. After purchasing, I was told to just click Book Me and schedule my trip. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. This is not the first time that we have had issues with getting people to respond, Desired outcome: He purchased from previous individual owner 10 years ago. I am old and cannot afford to pay for this time share. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Need to find a different location? On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. We did not need Palmera without this. Clear all I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Read full review of Palmera Vacation Club. Extra VacationsSM getaways prices are based on a seven-night stay. Taxes, additional fees, and charges may apply. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Book by 8/15 for travel through 12/15/22. I became a member in 2015 and was generally happy. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. We want you to share your story, with both the good and the not-so-good. Featured review. The letter is already in transit via FedEx to PCV. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. I am thankful that the only financial information I gave was our credit card. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Get direct access to Palmera Vacation Club through official links provided below. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Not to mention, timeshare resale scams can target owners in need of relief. He started to get pushy when he got into his sales pitch. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. This allows us to verify that our reviews come from real guests like you. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We stayed at the Island Links and attended a timeshare presentation. Theres a lot of noise out there. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Need to file a complaint? At this point I am willing to let them keep the money they sham me out of. This review was chosen algorithmically as the most valued customer feedback. Pay only $199USDon your exchange fee when you book select Orlando resorts. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Payment . After being told they could take a trip to Hawaii, the couple went back home to Alabama. $291.18/mo Est. These vacations are limited. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. I'm tired of the lies. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. They just came to our room. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Vacation Club membership. Nothing that the salesman presented to us was true. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Hang onto your paperwork. This business is not a member of Business Consumer Alliance. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. My husband and I are both smart people and we feel so foolish that we jumped into this. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Like all the other complaints prior to me. Theres nothing worse than a cramped hotel room and lack of personal space. Useful. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. The first clue should have been that the Quest They lie right to your face and then remind you that nothing they say is legally binding! Theyre also applicable regardless of the comments tone. Your contribution should be yours. Still no return calls. My son in law own(s/ed ?) Thats just false for anything thats not outright property ownership. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Hawaii Seller of Travel Reg. Location. The savings and perks are clear. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? B. brenda123129 of FARMINGTON, US. We grabbed our stuff and got the heck out of there. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). I am one of those seniors who purchased on the promise that they would sell current time share. Please let me know what happened or who to contact. The trading power we were supposed to have with RCI was incorrect. International Association of Better Business Bureaus. The club promoter is making a profit somewhere along the process. This complaint was posted by a verified customer. Each unit is professionally decorated and refurbished every year. Perhaps, the finest resort community along the Atlantic Coastline. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Please let me know about a class action lawsuit against Palmera if one exists. We have had two BAD ENCOUNTERS with Palmera. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". kobe bryant precious metal, brittany elliott bill elliott daughter,
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