If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. Claim your profile to access Trustpilots free business tools and connect with customers. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Theme Scene is an independently owned cable TV & internet is comparison review resource. All rights reserved. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. They constantly use data and can slow down the processing speed of your phone. Never had any other carrier! Get immediate Straight Talk support from HelpOwl.com. Use the charger that came with your phone to avoid battery damage. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Your balance information will be displayed on the screen. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. The latest review Sales/Customer Service was posted on Feb 21, 2023. Your System Sucks. I then told him that we would be leaving Straight Talk before the weeks done. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. INSTALL NOW>>. Yes, you can with the Straight Talk Bring Your Own Phone program. I paid 130.00 for 3 months of service with these people. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. At this point youve probably tried calling Straight Talk Wirelesss customer service. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. Straight Talk is also branded as Tracfone and offers prepaid phone service. This company is a total scam. Check the "Battery Use" screen to review features or functions that have been consuming your battery. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. | Make sure you check if your phone is compatible by texting "KYOP" to 611611. Hopefully I can get them to unlock my sim so I can switch to something else. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! Calling customer support is useless. MOBILE WEBSITES: Access the mobile web site version of your choice. Access the Wifi Optimizer to help reduce data usage. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Full web sites require more data to view and browse. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Would not make an exception,to a hotel reservation I made thru Priceline. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Lets get it Straight. I will be taking the phone back. I bought a sim and plan from them at Walmart for $35. I've had problems with customers service every time I've had a issue with my service. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. I can call my son in Maui. Yes, you may change your Straight Talk phone number. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. There's a problem. Yes, as long as Straight Talk provides service in that zip code. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Chat with Support Call Directly Need guided support? But I stayed on there three hours trying to get a phone for my husband. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Find out how we combat fake reviews. Yesterday we discovered that we can't call the New York State Police. WebStraight Talk, Inc. Meanwhile, she said their is nothing wrong with my phone. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. They might even offer some discounts or incentives to keep you with them. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. There are many easy self service tips you can do to help you enhance your experience. Consumers want to see how a business took care of business. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. At Straight Talk, you can buy phones compatible with AT&T's LTE network. They say they'll call you back. I am very upset that they would not honor the warranty that the phone was supposed to have. You can contact us at 1-877-430-CELL (2355) to change it. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. WebChat with one of our agents live. I reset network settings. Customer service is the worst, worst trained individuals on the planet. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Advertisers above have met our Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. He said he was sorry but not allowed to once the ticket said it was denied. *Refer to the latest Terms and Conditions of Service at straighttalk.com. Sign up to receive our free weekly newsletter. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! The phone was bought 7 months ago (has a 1 year warranty). Switch "Screen Timeout" to the lowest setting. Today I was told I would only need a credit card to sign up for service. The latest complaint No mobile service was resolved on Jan 16, 2023. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Have an issue or a question search the site, Need help? Copyright 1997-2023, Ripoff Report. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Wasted half a day! When I got home to do the setup it said I had no service at my address. You'll sit for hours waiting for help. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. There are no credit checks, and you pick the plan and activate your account. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. This is one of the worst experiences I've ever had with any company. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. After installing it in my phone it said SOS for the cell signal. Once the app and email has been set up, an icon will appear on the applications menu. Or who knows as it was not freely shared. I am probably leaving them after over 10 years. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. This is your device's unique identification number. service. My other carrier released my number which left me with no phone for 36 hours. Hiding negative complaints is only a Band-Aid. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. 4G LTE or 5G-capable device required. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. And this doesn't make any sense at all. Great help!!! Is it possible to keep my Straight Talk phone number after canceling? All Rights Reserved. Their website claimed my transaction didn't go through even though my credit card was charged. All rights reserved. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] She did not tell me anything that would help me or even tell me she could help me get the phone. SELF-SERVICE AT YOUR FINGERTIPS Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. See 911 for details. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. WebTell us what your question is about so we can direct you to the best team to help you. Get fast shipping and top-rated customer service. Click "Settings" "Payments". Navigate to the Support tab and click on Contact Us. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. They outsource all of their work to Philippines who do not know the basics of the English language. INSTALL NOW>> Forget about data limits! You must remove something in order to add this {{prodName}} to your cart. How Do I Purchase a Plan with Straight Talk? I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! You can use our automated system or speak to a Customer Care Representative. Its just ridiculous. Jan 4th of 2023 lost all coverage and internet. Straight Talk Contact Info. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). I have purchased my plans by the year for long time as well. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Refill with your credit card right from your device. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. I am very angry. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. I let him know this in no uncertain terms. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. I am beyond sick of straight talk!! WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. Kept asking to speak to a manager but was told they were a manager. This is a garbage company and should not be able to do business. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. WebOverview of Straight Talk Wireless complaint handling. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. People do change cards. I have been a loyal customer since TracFone days! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They are NEVER helpful and could care less about what you need done. HOURS OF OPERATION 7 days a week, 365 days a year. Just a Philippine call center that is undertrained and could care less to do their job. Copyright 2007 - 2023, ContactHelp.com. > Check Payment Status. This number worked fantastically, and I got all I needed accomplished! I'm switching service I don't even want it anymore. No customer service at all. CROOKS! Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. My existing internet was down with no ETA and 3-days to even get a reply. There are no contracts and no hidden fees. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . Anyone can write a Trustpilot review. ^FT And you can click here if you want to compare all the contact information we've gathered for Straight Talk. I was a no show due to a soft water flooding of o They also have a rewards program so you can earn points to get free monthly plans. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] I factory reset the phone as well. Its slower data speeds may not work for people who use their phones for streaming. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. | They wanted me to buy another cheap phone to keep my number. I ordered a Samsung Galaxy S10 from their website. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. How Do I Register My New Straight Talk Phone? Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Copyright 1997-2023 Ripoff Report. Please wait an additional 24 hours and try the test call again. They lease service from AT&T, Verizon, T-Mobile or Sprint. Its Free to Join! You can now share news articles on your favorite social media channels. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? So if thats what you want, feel free to explore it. Text 611611 to check your balance, get refills and much more. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. But they were so QUICK to take the money out of my account. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Press 1 for English and then 4 twice through menu prompts. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. PLEASE if you want good service or a good phone plan look ANYWHERE else. He hung up. BACKGROUND APPS: Turn off apps running in the background. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Phone was fine for a month. Corporate Advocacy Program: How to repair your business reputation. I even went bought a new Sim card. It offers a wide variety of smartphones and allows users to activate service on their current phones. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. I bought a service plan before my service cut off. 2023 TRACFONE. Reward Points have no cash value and cannot be transferred to another customer. So I'm out money with no phone or service and thus far no solution offered. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Have question about your phone or service? Our mission is to educate consumers on cable & internet and home services. To use this option, simply visit the Straight Talk official website. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. Your Straight Talk phone uses the towers from one of these four networks. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Wow! Stole $57.98 from me. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. I called customer service multiple times only to have the call dropped each time. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Unacceptable. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. I am now in the process of changing carriers because of how horrible they are and continue to be. Sorry they won't. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Plans include unlimited talk and text and high-speed data. Subject to our Reasonable Use Policy and Terms of Service. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. You have until DATE to complete the activation or you will lose your spot. This is the best way to manage and repair your business reputation. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. T-Mobile: Call 1-877-453-1304. BasicTalk 911 service operates differently than traditional 911. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. We don't call a lot of people. WebStraight Talk is committed to providing our customers the best customer service. This company and the people who work here are so horrible. Straight Talk could never get my phone to activate. With Android 4.0 and later versions, you can set a mobile data limit reminder. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. 2023 Trustpilot, Inc. All rights reserved. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I have had nothing but horrible service ever since I've had this horrible carrier. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. No one knows how to help or even cares. Airtime minutes will be deducted plus the cost of the International call. And yes, you also have the option to transfer the phone number to a different carrier. And should that be the case, you might want to cancel. I was charged double on my daughter phone ***-***-****. Alarms, TTY and other systems may not be compatible. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Now Im sitting here on hold again for over 20 min now. So even if you wanted to keep your phone number it's impossible until THEY update their system. Unsubscribe at any time. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. The worst phone service ever!!!! Dont waste you time or money. I never was able to get one. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Sometimes, they might try to convince you to remain with them. Have a Straight Talk question? You have exceeded the amount of items allowed in your cart. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. The wireless phone number can be changed only up to 4 times per year. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Walmart rep asked my address then recommended ST home internet. I've talked to 6 customer care agents was promised to get a call back twice that never happened. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". It offers four different service plans with different data and storage options. Concluding that she was psychotic, I asked to speak to a supervisor. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. We use dedicated people and clever technology to safeguard our platform. What a complete waste of time. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. It goes against our guidelines to offer incentives for reviews. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. This number works. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Check your balance, refill or manage plans and phones with our. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Get rewarded with Free Service at Straight Talk Rewards. Some phones on specific plans have hotspot capabilities. WebChat with one of our agents live. Forget about data limits! There wasn't one person that I spoke with that even cared. If you need to see tips for WiFi connectivity, click here. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. That dirty freaking bad customer service is awful at Straight Talk. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. I want to keep the phone just someone lying to me like that is crazy. Unsubscribe easily. FAQ. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Apparently I am not the only one with issues. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e I turned it off and back on still no service. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. About 5 hours later, I had not received the label via email, so I called back. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. This all happened after verizon bought them out. Once the application is downloaded, you will need to sign in with your email credentials (username and password). A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I have never experienced worse customer service in my entire life. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service.
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